Technical Standards and Safety Authority

From industry experts to everyday consumers, one seamless digital experience

Scope

Strategic planning
Information architecture
User experience design
User interface design
Usability testing
AODA evaluation and conformance
Custom animated icons
Development

The Technical Standards and Safety Authority (TSSA) is a not-for-profit organization that oversees technical safety regulations in Ontario. To better serve regulated industries and the public, TSSA needed a more accessible, brand-aligned digital presence.

Highlights

30+ internal and external users engaged in 2 large workshops
6 validation engagements, including card sorts, click tests, and feedback surveys
3 sites in total, including 2 consumer safety-focused microsites
Improved task completion and comprehension

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